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Privacy Notice for Ciloxenora

Your privacy is important to us. This Notice explains how we collect, use, and protect your information.

Personal Data We Collect

We collect personal data such as your name, email, telephone number, company information, and enquiry details when you use our contact forms. Data is only collected for the stated purposes below.

  • Full name and contact details
  • Company name and website URL
  • Service interest or enquiry type
  • Preferred contact method
  • Other information you voluntarily provide

Additional data may be collected through cookies or analytics tools, if you consent. This helps us understand website performance and improve services.

How We Use Your Data

We use your data to respond to enquiries, provide requested services, and communicate relevant updates. Your data may also be used for security and record-keeping purposes.

If you consent, data may be used for analytics to help us improve website usability and performance. You can withdraw consent at any time by contacting us.

Your Rights

You have the right to access, correct, delete, or request a copy of your personal data, subject to certain limitations. Please contact us to exercise your rights or if you have privacy concerns.

Right to Access

You may request access to your personal data we hold.

Right to Rectification

You may request correction of inaccurate or incomplete data we hold.

Right to Erasure

You may request deletion of your personal data under certain circumstances.

Right to Data Portability

You may request to receive your personal data in a portable format.

Sharing Your Data

Your personal data is not sold or shared with third parties except where required for service delivery or legal compliance.

Third-party vendors may process your data only to provide agreed services, such as website hosting or analytics. All partners are required to maintain data confidentiality.

How We Protect Your Data

We use appropriate security measures to protect your personal data from unauthorised access, alteration, disclosure, or loss. Data is accessed only by staff who need it to perform their duties.

Our partners and vendors are selected based on their ability to provide secure data handling. We review security measures regularly and update as needed.

Contact for Privacy Matters

For privacy-related requests, questions, or to exercise your data rights, please contact us using the details below.
Address: Jalan Kuning, Menara Pelangi, Johor Bahru 80400 Malaysia
Phone: +60 3-0061 9977
Email: content@ciloxenora.sbs